Troubleshooting
Contents
Account not found?
If you used you chumby at Foo Camp in August of 2006, you may have to recreate your account.
Problems connecting to the network?
G-Only Networks
Problem
If your chumby consistently fails to connect to the wireless network, you may be experiencing a known problem with 802.11G (and some Mixed Mode 802.11B+G) networks.
Workaround
In order to work around this issue until a fix is available, try setting your wireless access point to B-Only.
Stuck during boot?
Problem
If your chumby gets stuck on either of the following screens during boot, it may be due to a known issue when transferring a chumby between networks when after it had been previously configured to use encryption on another network. This scenario may also occur when changing the WEP or WPA/WPA2 password on your access point.
Workaround
In order to recover from this mode, please do the following:
- power off the chumby
- carefully slide the core unit out enough to see the USB wifi dongle
- remove the USB wifi dongle
- power on chumby (you will eventually be presented with the following screen):
- click "restore factory settings" (do not click 'OK' yet)
- replace the USB wifi dongle
- click 'OK'
At this point, the device should reboot and you will be presented with the initial device configuration screens (touch screen, wireless network, etc). Configure chumby to talk to your current network and you should be back in operation!
