Troubleshooting

=Account not found?=

If you used you chumby at Foo Camp in August of 2006, you may have to recreate your account.

=Problems connecting to the network?=

Problem
If your chumby consistently fails to connect to the wireless network, you may be experiencing a known problem with 802.11G (and some Mixed Mode 802.11B+G) networks.

Workaround
In order to work around this issue until a fix is available, try setting your wireless access point to B-Only.

=Firmware restore= Instructions for restoring firmware was provided in early 2013 and circulated again in 2014. This information should be re-checked to verify it is up-to-date in the future.


 * 1) Get a USB flash drive
 * 2) Download the appropriate firmware for your type of Chumby:
 * 3) Chumby Classic: http://files.chumby.com/resources/classic/1-7-3/update.zip
 * 4) Chumby One: http://files.chumby.com/resources/chumbyone/1-0-7/update.tgz
 * 5) Chumby 8: http://files.chumby.com/resources/chumby8/1-8-2/update.zip
 * 6) Insignia Infocast: http://files.chumby.com/resources/infocast-8/1-0-5/update.zip
 * 7) Copy the files to the toplevel of the USB flash drive
 * 8) Chumby Classic only: Unpack the zip file and move all of the contents to the top level of the USB flash drive.
 * 9) Other Chumby devices: copy the downloaded file to the top level of the USB flash drive without unpacking
 * 10) Put the flash drive into the back of your device
 * 11) Reboot the device, while touching the screen to get the device into "special options mode".
 * 12) Press the "Install updates" button.
 * 13) Press the "Install from USB flash drive".
 * 14) Confirm

The device should start updating - DO NOT unplug the the device while this is happening!